Privacy Policy

1. Introduction

At Clereto, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our data enrichment platform.

2. Information We Collect

We collect the following types of information:

• Account Information: When you sign up, we collect your email address, name, and other authentication details through our authentication provider
• Uploaded Data: Spreadsheet files and data you upload to our platform for enrichment
• Usage Data: Information about how you interact with our service, including features used and actions taken
• Technical Data: IP address, browser type, device information, and error logs

3. How We Use Your Information

We use your information to:

• Provide and improve our data enrichment services
• Process your uploaded data and generate enriched results
• Communicate with you about your account and service updates
• Analyze usage patterns to improve the platform
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Database: Structured data is stored in secure databases with encryption at rest
• Data Storage: Spreadsheet data is stored securely in our database with access controls
• Authentication: User authentication is handled by secure identity management services
• Data Transmission: All data is transmitted over encrypted HTTPS connections

5. Third-Party Services

We use trusted third-party services to provide our platform functionality. These services may collect or process your data to enable:

• Authentication and user management
• Database hosting and storage
• Application hosting and infrastructure
• Web research for data enrichment
• AI processing for data analysis and enrichment
• Background job processing and task management

All third-party services we use maintain their own privacy policies and security standards. We carefully select providers that meet industry security and privacy requirements.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account or specific data, we will remove it from our systems within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

You have the following rights regarding your data:

• Access: You can view and download your data at any time through the platform
• Deletion: You can delete your uploaded files and account data
• Correction: You can update your account information
• Export: You can export your enriched data in CSV format
• Objection: You can object to certain processing activities by contacting us

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. Our authentication provider may use cookies to maintain your login session.

9. International Data Transfers

Your data may be processed and stored in servers located in different countries. We ensure that adequate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Clereto is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@clereto.com